Pune: MNGL Issues Warning Against Fake Billing Calls, Urges Vigilance from Consumers

The Maharashtra Natural Gas Limited (MNGL) is cautioning its customers about a surge in fraudulent calls aimed at soliciting payments for gas bills. These deceptive calls, which falsely claim to be from MNGL, prompt recipients to download a provided link to settle their bills. MNGL asserts that it does not offer any mobile-based bill payment service and advises consumers to exercise caution and refrain from trusting such calls.

In response to mounting complaints, MNGL has initiated proactive measures to raise awareness and protect its customers from falling victim to these scams. The company stresses that legitimate bill payments can only be made through authorized channels, including the MNGL website, Bharat Bill Payment System (BBPS), NACH, ECS, and designated bank branches or walk-in centers.

Taking a firm stance against this fraudulent activity, MNGL has lodged a formal complaint with the Pune police commissioner and is actively disseminating warnings through official social media channels, newspapers, radio broadcasts, and SMS alerts. Customers are urged to report any suspicious calls to the authorities promptly.

In light of these developments, MNGL underscores the importance of vigilance and urges consumers to remain cautious when receiving unsolicited calls requesting personal or financial information. By staying informed and vigilant, customers can safeguard themselves against falling prey to such scams and protect their financial interests.