Air India, Air India Express Announce Free Rescheduling and Refunds for Armed Forces Personnel

Air India, Air India Express Announce Free Rescheduling and Refunds for Armed Forces Personnel
Gesture follows Indian military’s successful strike on terrorist camps in Pakistan and PoK
In a show of solidarity with India’s armed forces amid heightened security operations, Air India and Air India Express have announced a generous travel policy for military personnel. The airlines will offer full refunds and free one-time rescheduling for defence fare ticket holders on both carriers.
Air India group is grateful for the selfless service and dedication of our military and defence personnel. In the prevailing situation, for those personnel holding defence fares who are booked on Air India and Air India Express flights till 31 May 2025, we are offering full…
— Air India (@airindia) May 7, 2025
The announcement follows India’s powerful 25-minute drone and missile strike on Wednesday that demolished nine terrorist infrastructure sites in Pakistan and Pakistan-occupied Kashmir (PoK), targeting groups such as Jaish-e-Mohammad and Lashkar-e-Taiba.
“In the prevailing situation, for those personnel holding defence fares who are booked on Air India and Air India Express flights till 31 May 2025, we are offering full refunds on cancellation and a one-time waiver on rescheduling flights up to 30 June 2025 to support their duty commitments,” Air India shared in a post on X. Air India Express echoed the same in a separate post.
The offer applies exclusively to defence fare bookings and aims to ease travel constraints for military personnel during this period of national security action.