Captured on Cam: Frustrated Customer Smashes Ola Scooter Over Rs.90,000 Bill; Video Goes Viral
Captured on Cam: Frustrated Customer Smashes Ola Scooter Over ₹90,000 Bill; Video Goes Viral
The incident highlights growing discontent over Ola’s service quality, sparking widespread reactions on social media.
A disgruntled Ola Electric customer took drastic action after allegedly being handed a ₹90,000 bill by an Ola showroom. A viral video capturing the man smashing his e-scooter with a hammer in front of the showroom has ignited a flurry of reactions online. Dressed in a white T-shirt and blue jeans, the customer is seen furiously thrashing the scooter on the roadside as bystanders record the dramatic scene.
शोरूम ने 90000 का बनाया बिल ग्राहक ने परेशान होकर शोरूम के सामने ही तोड़ दी स्कूटी
— Nedrick News (@nedricknews) November 22, 2024
– सोशल मीडिया पर वायरल हुआ वीडियो.#ola #OlaScooter #viralvideo #ViralVideos #socialmedia #Nedricknews @OlaElectric pic.twitter.com/7JPPtRSf9E
The video captioned, “The showroom made a bill of ₹90,000, the customer got upset and broke the scooter in front of the showroom,” has drawn widespread attention, amassing over 930,000 views. Many netizens criticized Ola for allegedly neglecting customer grievances, fueling outrage over the company’s service quality.
“If you don’t listen to your customers and address their problems, your business will fail,” one commenter warned. Another user lamented, “Most people purchasing two-wheelers belong to middle or lower-middle-class families. These vehicles are often their first and a vital part of their daily life. It’s heartbreaking to see such incidents.”
This is not the first instance of customer dissatisfaction with Ola. In September, a 26-year-old man in Karnataka was arrested for allegedly setting fire to an Ola Electric showroom.
Despite the uproar on social media and mounting public criticism, Ola has yet to release an official statement addressing the incident or clarifying its stance on customer service concerns.
The man in the viral video, identified as Mohammad Nadeem, reportedly experienced persistent servicing issues shortly after purchasing his e-scooter, which led to his extreme reaction
The episode underscores the importance of robust after-sales support and effective communication in retaining customer trust, particularly in the competitive electric vehicle market.
