Pune Airport Grapples with Prolonged Queues and Frequent Delays, Disappointing Holiday Travelers
Pune Airport Grapples with Prolonged Queues and Frequent Delays, Disappointing Holiday Travelers(representational image)
Prolonged lines for baggage scanning, security checks, baggage claim, and check-in – the city airport once again failed to offer travelers the convenience of travel during the holidays this year. Those who have paid high airfares were made even more distressed by frequent flight delays.
According to a flyer, he has been visiting Ranchi, Delhi, and Kolkata from Pune during Diwali since 2021. There was a lot of stress on the trips out of town. Due to crowding during the busiest travel months, he was constantly afraid of missing the flight.
The recurring issues at the airport have reappeared in the run-up to Christmas and New Year’s after Diwali. Once again, long lines are the “order of the day” for baggage claim, security check, check-in, and baggage scanning.
With the launch of DigiYatra on March 31, travelers had simple access to the Lohegaon airport. However, the security check procedure continues to be laborious.
Another flyer claimed that during DigiYatra’s peak flyer rush, Pune practically loses all significance. It is possible to go through the main gate without any problems, but to become stuck at the extremely busy security check area. Once in the city, picking up your bags is an absolute struggle. Then it’s still difficult to get a cab and walk to the AeroMall.
Flyers’ claims were corroborated by the airport’s ranking in the Airport Service Quality (ASQ) survey, which was carried out this year by Airports Council International (ACI). In the first quarter of the year, it came in at number 62 in the survey. In the third quarter, it dropped to the seventy-first spot.
The new terminal building, according to airport officials, would solve a lot of issues.
According to a Pune airport official, the structure will soon be put into service for aircraft movements. Compared to the current facility, it is larger and has more amenities, such as an inline baggage screening system. By making efficient use of available resources and labor, many current problems have been resolved, and crowding has also been largely controlled.
