Pune Traffic Police Tests WhatsApp Chatbot To Strengthen Traffic Management
Pune Traffic Police Tests WhatsApp Chatbot To Strengthen Traffic Management
Additional Commissioner of Police East Region Manoj Patil monitored the system alongwith Deputy Commissioner of Police, Traffic Division, Pune Himmat Jadhav.
In a bid to further enhance Pune’s traffic management, a demo of the city’s first WhatsApp-based chatbot was conducted today. This initiative comes after successful implementation of the PTP app and AI-based camera systems aimed at monitoring and improving traffic flow.
The newly introduced chatbot will allow citizens to actively participate in maintaining traffic discipline by reporting traffic violations directly through WhatsApp. Once fully operational, it is expected to serve as an effective bridge between authorities and residents, helping ensure smoother and safer road conditions across the city.
Officials stated that work on the chatbot is still ongoing, and evaluations are being carried out to determine its official launch timeline. The move reflects Pune’s commitment to adopting smart technology solutions to tackle urban traffic challenges, making the city more responsive to citizen inputs and improving overall traffic efficiency.
This step is part of a broader effort to integrate digital tools into civic management, complementing existing apps and AI surveillance systems, and fostering a more cooperative approach between residents and traffic authorities.
