Why Hotels Still Install Telephones in Bathrooms—And Why It Matters
Why Hotels Still Install Telephones in Bathrooms—And Why It Matters
Initially, it was considered a status symbol—an indication of sophistication and attention to detail in high-end accommodations.
The practice of installing telephones in hotel bathrooms has been around for decades, and it serves several practical purposes, primarily around safety and convenience.
How Did It Began?
The tradition of bathroom telephones started in the mid-to-late 20th century, when luxury hotels aimed to offer guests premium services and extra comforts. Initially, it was considered a status symbol—an indication of sophistication and attention to detail in high-end accommodations. But over time, the reasons for including a phone in the bathroom shifted toward practicality and safety.
Safety and Emergency Response
The main purpose of a bathroom telephone is safety. Bathrooms, particularly those with wet floors, are among the most common places where slips and falls happen. Having a phone within easy reach allows guests to quickly call for help in case of an emergency. In the pre-mobile phone era, this was especially important, as it ensured that guests remained connected to the outside world, even when in the bathroom.
In the days before mobile phones, business travelers found bathroom telephones especially useful for staying connected with the office or the front desk, even when they were getting ready for meetings or events. While mobile phones have largely replaced the need for in-room phones, bathroom telephones continue to serve a purpose in emergencies—especially if a guest doesn’t have their mobile phone with them.
Accessibility for All Guests
Bathroom phones also play a role in accessibility. For elderly guests or those with mobility issues, having a phone within easy reach in the bathroom can provide an extra layer of comfort. It ensures that, in case of an accident, help can be summoned immediately. Hotels focus on making their accommodations accessible, and a bathroom telephone is a simple yet effective safety measure for all guests.
Tradition and Luxury
Some high-end hotels continue to include bathroom telephones as part of their charm and brand identity. This feature harks back to a time when such amenities were seen as symbols of luxury. For these hotels, keeping the bathroom phone is a way to offer guests a sense of exclusivity and tradition, creating an experience that feels both nostalgic and luxurious.
A Reliable Backup
While smartphones and digital solutions are now ubiquitous, not all guests may feel comfortable relying solely on them for safety or communication. Bathroom telephones provide a backup in case of technology failure. They can come in handy when guests don’t have their phones with them or if they simply prefer a more traditional safety measure.
