Pune: MSEDCL Hosts Citizen Connect In Baner-Balewadi, Vows Smart Meter Benefits And Reliable Power Supply
Pune: MSEDCL Hosts Citizen Connect In Baner-Balewadi, Vows Smart Meter Benefits And Reliable Power Supply
Pune, August 26, 2025: In a bid to strengthen communication with consumers and address power-related concerns, Maharashtra State Electricity Distribution Company Limited (MSEDCL) officials interacted with residents of Baner and Balewadi at the first-ever “MSEDCL-Citizens Connect” programme. The event, organised by the Balewadi Welfare Federation, was held at Elite Empire Society, Balewadi.
Key Highlights of the Session
Executive Engineer Nitin Thite, Additional Executive Engineer Umesh Karpe, and Assistant Engineer Somnath Pathade discussed several issues raised by residents, including:
- Installation and benefits of Smart Meters
- Frequent electricity disruptions and voltage fluctuations
- Faster complaint resolution on online platforms
- Regular equipment maintenance and infrastructure upgrades
Thite assured that many power disruptions occur due to external factors like metro construction and local digging. He recommended the use of ELCB and RCB protective devices to safeguard home appliances and instructed MSEDCL teams to ensure timely transformer maintenance and prompt resolution of complaints.
Karpe shared multiple helpline and emergency contact numbers with citizens, advising them to use messaging for faster response. Pathade addressed local-level issues raised by participants and promised early resolutions.
Community Participation
The interactive session witnessed the participation of over 70 residents from various societies in Baner-Balewadi. Members of the Balewadi Welfare Federation, including Yash Choudhary, Ashish Kotamkar, Moreshwar Balwadkar, Dafedar Singh, and Ramesh Rokade, spearheaded the initiative, with support from Aditi Pais, Vikas Kamat, Shakil Salati, and Sachin Patil.
The event aimed at creating better cooperation between MSEDCL and residents for improved service delivery, reliable power supply, and enhanced customer satisfaction in the Baner-Balewadi region.
