India Post Unveils IT 2.0 with QR Code Payments, Boosting Digital Postal Services Nationwide
India Post Unveils IT 2.0 with QR Code Payments, Boosting Digital Postal Services Nationwide
India Post has officially rolled out IT 2.0 – Advanced Postal Technology (APT), marking a major step in its modernisation journey and aligning with the Government of India’s Digital India and Make in India initiatives. The launch was carried out under the vision of Prime Minister Narendra Modi and guidance of Union Minister of Communications and DoNER, Jyotiraditya M. Scindia.
APT is a microservices-based digital platform designed to deliver faster, more reliable, and citizen-centric postal and financial services across India’s network of 1.65 lakh post offices. Developed by the Centre for Excellence in Postal Technology (CEPT), the platform is hosted on the Government of India’s MeghRaj 2.0 cloud and supported by BSNL’s nationwide connectivity.
Union Minister Scindia said, “APT will transform India Post into a world-class public logistics organisation. This is Aatmanirbhar Bharat in action, driving a stronger, self-reliant Digital India.”
Key Features of IT 2.0 APT
- Microservices and Open API-based architecture
- Single unified user interface
- Cloud-ready deployment
- QR-code payments and OTP-based delivery
- 10-digit alphanumeric DIGIPIN for enhanced accuracy
- Real-time reporting and analytics
Nationwide Rollout & Training
After a successful pilot in Karnataka Postal Circle (May–June 2025), the system was refined and rolled out nationwide in a phased manner, covering all 23 postal circles and over 1.70 lakh offices by August 4, 2025.
To ensure smooth adoption, India Post trained 4.6 lakh employees through a cascade model involving master trainers, user champions, and end-users under the principle of “Train – Retrain – Refresh”.
Performance & Future Scope
The platform has already handled 32 lakh bookings and 37 lakh deliveries in a single day, proving its scalability and reliability.
With IT 2.0, India Post strengthens its position as a technology-driven service provider while maintaining its legacy of trust and unmatched reach, bridging the rural-urban digital divide and promoting financial inclusion.
