In anticipation of traffic restrictions during the G20 Summit hosted in New Delhi on September 9 and 10, IndiGo, India’s largest airline, has unveiled a one-time waiver for passengers traveling to or from the city on its flights.
The waiver, available between September 8 and 11, 2023, grants passengers the flexibility to reschedule or cancel their flights with full refunds.
As New Delhi prepares to host the G20 Summit on September 9 and 10, IndiGo, headquartered in Gurugram, the neighboring tech hub, has announced a special relief measure for travelers to and from the city. This initiative is in response to the expected traffic restrictions during the summit.
The one-time waiver, valid for four days from September 8 to 11, 2023, aims to provide flexibility and peace of mind to passengers affected by the G20 Summit. IndiGo customers can opt to reschedule their flights or cancel them with a full refund.
A company press release stated, “Due to the G20 Summit 2023 taking place in New Delhi, IndiGo is offering a one-time waiver to passengers traveling to and from Delhi between September 8 to 11, 2023. Customers are being offered the option of rescheduling or cancelling their flights with refunds. Passengers have been notified about flight cancellations and schedule changes in advance. In case of any further queries, passengers are requested to contact our customer care numbers at 0124 6173838 or 0124 4973838.”
IndiGo’s gesture follows a similar move by Air India, owned by the Tata Group, which also extended a one-time waiver to passengers scheduled to fly to or from Delhi between September 7 and 11.
While the G20 Summit won’t result in a formal lockdown in Delhi, the city will witness extensive security measures, including traffic restrictions. However, there are alternative transportation options available for citizens trying to reach the Indira Gandhi International (IGI) Airport or any part of the capital. The Delhi Traffic Police has advised commuters to use the Metro, which will operate normally during the two-day conclave. The only exception is the Supreme Court station, which will be inaccessible due to its proximity to the summit venue. For those using private vehicles, the Delhi Traffic Police has recommended specific routes to navigate the city’s roadways during this period.