Passenger documents troubling flight experience on Air India, Watch Video

Passenger documents troubling flight experience on Air India, Watch Video
Akul Dhingra, an Instagram user, recently shared a disturbing experience he had while travelling from New York to Delhi on an Air India flight. Dhingra encountered several issues during the journey, including a broken headphone jack and a malfunctioning sliding table.
Taking to Instagram, Dhingra posted a video documenting the problems he faced aboard the flight. In the video, he showcased damaged seats with scratches, broken headphone jacks, and dysfunctional sliding tables. He also highlighted the in-flight entertainment system, which was not functioning properly.
In the caption of his post, Dhingra expressed his disappointment, describing his Air India flight from New York to Delhi as a “disaster.” Despite encountering these challenges, he mentioned that the quality of the food was decent and satisfying.
This video was shared a while ago on Instagram. Since being posted, it has gained more than 1.4 million views. The share also has numerous likes and comments
Here’s how people reacted:
An individual posted, “Travelled once on Air India, and they did not serve any food for 5 hours on an 8-hour flight from Sydney to Singapore. Why? They didn’t have enough food for everyone on the flight. No water either. Horror story!”
“You should fly from Mumbai. They use ex-Etihad aircraft, which are in better conditions. Also, yes, New York is infamous for terrible catering. I experienced this while flying with Air France, so you can’t blame Air India for that, but yes, the old aircraft a terrible renovation quickly,” said another.
The viral post has sparked discussions about the overall quality of services provided by Air India and raised concerns among passengers about the condition of the airline’s aircraft.