Uber India Faces Criticism for Poor Vehicle Conditions: Passenger Speaks Out

Uber India Faces Criticism for Poor Vehicle Conditions: Passenger Speaks Out
Uber passengers criticizes the state of the vehicle and posts images on social media.
A man recently expressed his concerns on X regarding the subpar condition of vehicles provided by the ride-hailing service Uber in India. In his post, user Rohit Arora included a photograph of the dilapidated, dusty, and inadequately maintained cab he had booked through Uber.
Clearly frustrated with the state of the vehicle, Arora remarked that it seemed as though the car had just emerged from a “junkyard.”
Uber has no standard in India. It looks like the car came from junkyard. @Uber_India @Uber_Support @Uber pic.twitter.com/10Xo0pgw5O
— Rohit Arora (@_arorarohit_) December 16, 2024
His post was captioned, “Uber has no standard in India. It looks like the car came from the junkyard.”
“Yes it is the issue with India but it is also Uber’s responsibility to inspect the vehicles and check what are they allowing. It is pretty common around the world except India. Since I am talking about different countries thats why Uber (not Ola or Blu). I didn’t ask for a Mercedes with an amazing infotainment system. All I care about is cleanliness and hygiene. That doesn’t require money but small effort.” he says in the post.
Arora explained in subsequent posts that while he does own a car, he frequently opts for Uber Priority or Premiere due to time constraints.
“We would like to review this as soon as possible, Rohit. Please share your registered contact number and email address via direct message, along with the exact date and time of the trip, and we will get back to you promptly,” Uer replied to the user’s post.