Competition Commission Investigation Puts Amazon and Flipkart’s Major Sales at Risk
India’s Competition Commission (CCI) has unveiled troubling findings in its investigation into e-commerce giants Amazon and Flipkart, owned by Walmart. The probe, which began in 2020, reveals that these platforms may have breached local competition laws by favoring select sellers and engaging in unfair practices.
The CCI’s detailed reports, with Amazon’s spanning 1,027 pages and Flipkart’s at 1,696 pages, accuse the companies of manipulating search results and providing undue advantages to certain sellers. This preferential treatment allegedly distorts fair competition by elevating favored sellers’ listings while sidelining others.
According to the CCI’s findings, Amazon’s preferred sellers enjoyed better visibility on the platform, leading to increased consumer attention and unfair competition. Flipkart was similarly accused of providing significant marketing and logistical support to select sellers at minimal costs, allowing them to offer products, particularly mobile phones, at unreasonably low prices. This strategy has been labeled as “predatory pricing,” harming smaller competitors.
Both companies have previously refuted allegations of wrongdoing, asserting their practices comply with Indian regulations. They are now expected to review the CCI’s findings and address any concerns before potential penalties are imposed.
The situation is further complicated by the Supreme Court’s refusal to grant interim relief to Amazon and Flipkart in a related case, which might lead to more severe consequences, including potential operational bans in India.
The CCI’s scrutiny comes just as Amazon and Flipkart prepare for their major festive sales, which could be impacted by the ongoing investigation. The results of this inquiry could reshape the competitive landscape of India’s e-commerce sector.