Toll Rules To Go Fully Digital From April 10: No Cash Payments, Costs May Rise For Some Travellers

Government mandates FASTag and UPI-only toll payments across highways; penalties, higher charges likely for non-compliance

From April 10, a major change is coming for highway and expressway users across India. The National Highways Authority of India (NHAI) has announced that toll payments will no longer be accepted in cash, making digital payment modes like FASTag and UPI compulsory for all vehicles.

This move marks the final step in the government’s push to completely digitise toll collection and reduce congestion at toll plazas.

No More Cash At Toll Plazas

Under the new rules, all toll payments must be made digitally. FASTag remains the primary mode, while UPI will act as a backup option in case FASTag is unavailable or not functioning.

This rule will apply to more than 1,150 toll plazas on national highways and expressways across the country. Cash counters are expected to be removed entirely.

Penalties For Non-Compliance

Vehicles without FASTag will still be allowed to pass using UPI, but at a higher cost. Travellers may have to pay around 1.25 times the regular toll fee.

If toll payments are not cleared within three days after receiving an e-notice, the penalty may go up to double the original amount.

Additionally, vehicles that fail to comply with the rules could face strict action, including denial of entry on highways or towing.

Annual FASTag Pass Option

To benefit frequent travellers, an annual FASTag pass priced at around ₹3,075 has been introduced for private vehicles. This pass allows up to 200 trips in a year, making it useful for daily commuters.

Impact On Travel Costs

While the digital system aims to improve efficiency, some travellers may experience higher costs, especially those without FASTag.

In certain expressways, toll charges have already been revised. For example, car and SUV users on select routes have seen small increases, while charges for two-wheelers and other vehicles have also been adjusted.

Why The Change Matters

The government says the move will:

• Reduce long queues at toll plazas
• Improve traffic flow and reduce travel time
• Ensure transparency in toll collection
• Minimise fuel wastage due to idling vehicles

What Travellers Should Do

Before April 10, commuters are advised to:

• Ensure their FASTag is active and linked to a valid account
• Maintain sufficient balance to avoid penalties
• Keep a UPI app ready as backup

While the transition may cause minor inconvenience initially, authorities believe it will make highway travel faster, smoother, and more efficient in the long run.