297 Passengers In Pune Railway Division Opt For Doctor On Call Service During Rail Journey

Central Railway committed to passenger health care-Providing Doctor-on-call service for passengers in medical emergencies during journey. 

In a significant step towards enhancing emergency medical services, Central Railway has been operating the Doctors on Call service, a 24/7 medical assistance program, to cater to the health needs of passengers in case of medical emergencies during their journey.

Passengers in need of medical attention or in medical emergency during their journey can avail the services of Doctors to attend to them in train at the next arriving station through RailMadad, or by approaching the Train Conductor / Travelling Ticket Examiner or Train Manager. A message is sent from Railmadad or through the Train Conductor/ TTE/ Train Manager to the on duty Station Manager of the next arriving station where a medical team of Doctors and Paramedics are ready to attend. 

In another case a woman who was aboard the 17412 Kolhapur-Mumbai Mahalaxmi Express on 6.6.2024, experienced labour pains when the train departed from Lonavala. CR authorities promptly swung into action, a team was ready at Karjat where the lady was taken to the hospital where she delivered a healthy baby girl.

Central Railway’s Doctor-on-call teams have attended and provided medical assistance to a  total of 2019 passengers during the period 1.6.2024 to 31.7.2024. This includes 815 passengers in Nagpur division, 587 passengers in Bhusaval division, 297 passengers in Pune division, 236 passengers in Solapur division and 84 passengers in Mumbai division.