Cadbury Customer Finds Insect in Chocolate, Calls Out Brand on Social Media
Loyal customer voices disappointment, Cadbury urged to respond
A loyal customer of Cadbury has taken to social media to express shock and disappointment after allegedly finding a worm-like insect in a bar of ‘Cadbury Temptation Rum’ chocolate. The customer, who shared their experience on X (formerly Twitter), tagged Cadbury’s official handle, @CadburyWorld, seeking an explanation and resolution.
Found a worm-like insect in my Cadbury Temptation Rum! I've been a loyal customer for years, but this is worst experience ever. Highly disappointed @CadburyWorld please address this! #Pune@DairyMilkIn @MDLZ @Cadbury5Star #chocolate #Cadbury #FoodSafety #Disappointed pic.twitter.com/lAm5ZQDUFA
— Akshay Jain (@AkshayJainIYC) September 19, 2024
In the post, the customer stated, “Found a worm-like insect in my Cadbury Temptation Rum! I’ve been a loyal customer for years, but this is the worst experience ever. Highly disappointed @CadburyWorld please address this!”
The incident has raised concerns among consumers about quality control and hygiene standards. Cadbury, known for its wide array of popular chocolates, has yet to release an official statement addressing the issue.
Instances of foreign objects found in packaged food often stir public reactions, particularly when it involves well-known brands. This case has prompted other social media users to urge the company to investigate the matter thoroughly and ensure that such occurrences are addressed promptly to maintain consumer trust.
As the tweet gains traction, Cadbury is expected to respond to the complaint, with customers waiting for clarity on how the issue will be handled.