Citibank Credit Cards Transition to Axis Bank by July 15, 2024: What Cardholders Need to Know
Citibank Credit Cards Transition to Axis Bank by July 15, 2024: What Cardholders Need to Know
Axis Bank confirms seamless transition for Citibank credit card holders; cards to remain functional until new Axis Bank cards are issued.
Axis Bank has announced the completion of the migration of Citibank credit cards to Axis Bank credit cards by July 15, 2024. According to the migration FAQs available on the Axis Bank website. Citibank credit card customers will be able to start using their new Axis Bank cards on their existing Citi-branded cards for benefits immediately after the migration.
Citibank credit cards will continue to function without issue until cardholders receive their new Axis Bank cards. It will be distributed a few months following the migration. “Upon completion of the migration, i.e., 15-07-2024 onwards, you can start enjoying the benefits of your new Axis Bank card(s) on your existing Citi-branded card(s). Your Citi-branded card(s) will continue to work seamlessly till you receive your new Axis Bank card(s) within a few months after the migration,” states the Axis Bank FAQ page.
For Citibank credit card holders, here are the important FAQs as per the Axis Bank website:
How and when will I get to know my Axis Bank Customer ID?
Existing Axis Bank customers have already been assigned a unique Axis Bank Customer ID. Post migration, your entire Citi relationship will be mapped to your existing Axis Bank Customer ID. If you do not have an existing relationship with Axis Bank, your new Axis Bank Customer ID will be communicated via SMS and e-mail using your registered contact details a few weeks before migration. More details will be shared separately.
What changes should I expect on my credit card transactions post migration?
To ensure a smooth transition, minimal changes will be made in the way you use your credit card. Here are some key points:
Credit Limit: Post migration, you will enjoy a combined total credit limit across all your Citi-branded and Axis Bank credit cards. If you hold a Fixed Deposit backed credit card with Axis Bank, the limit for that card will only be available on the Fixed Deposit backed card and will not be part of the aggregate limit on the unsecured cards.
e-NACH Mandates: Existing e-NACH mandates for your card repayment will be presented to your bank three days prior to the payment due date (PDD) to ensure timely credit to your credit card account.
Do I need to submit any forms or documents for the migration to Axis Bank?
No, you do not need to sign or submit any forms or documents for the migration. On migration day, your existing Citi-branded cards and Citibank accounts will be transitioned to Axis Bank cards and accounts. Axis Bank will keep you informed in case any action is required from your end.
Citibank credit card holders are advised to stay informed through official communications from Axis Bank and to check the Axis Bank website for any updates regarding the migration process.
