Flight From Pune To Singapore Cancelled After Hours Of Delay, Leaving 100 Passengers In FrustrationÂ
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Over 100 passengers on Vistara’s Pune-Singapore flight faced a grueling ordeal as their journey was marred by multiple delays and a last-minute cancellation early Monday morning. The flight, initially scheduled to depart at 2:10 am and arrive in Singapore at 8:10 am IST, was plagued by issues from the start.
Passengers began arriving at the airport around 10 pm on Sunday, well before the scheduled departure. The flight’s departure was first delayed to 2:40 am, then to 3:15 am, and again to 3:35 am, before being pushed to 4:30 am. As boarding time continued to shift, passengers were left in the dark, and no refreshments were provided.
By 5:30 am, boarding commenced, but the aircraft only taxied to the runway before returning to the parking bay around 6:40 am. Passengers were not allowed to deboard. Around 8 am, refreshments were served, and shortly after, the airline announced the flight’s cancellation.
The delay and eventual cancellation were attributed to a technical issue detected in the aircraft, which caused the crew’s duty time to exceed limits, forcing the cancellation.
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Many passengers spent almost 13 hours at the airport, as the refund process was slow, with some not leaving until 11 am.
Vistara’s spokesperson expressed regret for the inconvenience, emphasising the airline’s commitment to customer safety and efforts to provide refreshments, alternative flights, and refunds.
