Google’s ‘wholly own built’ office has an internet problem

Google’s Bay View building in Mountain View, touted as the first-ever facility entirely designed and constructed by the company, is facing connectivity challenges, specifically with its Wi-Fi service. 

Despite being home to the tech giant’s highest-profile project on generative artificial intelligence (AI), the building’s internet connectivity issues have persisted for months, according to sources. 

Earlier, Google also promoted the new building and its surrounding campus in a 229-page book. This book highlights the campus’ cutting-edge features, including “Googley interiors” and “an environment where everyone has the tools they need to be successful.”

Workers within the recliner-laden collaborative workspaces are resorting to ethernet cables and personal phone hotspots for reliable internet access. Google acknowledges the problem and has outlined plans for improvements in the coming weeks. This unexpected Wi-Fi hurdle is impeding the return-to-office efforts, as Google aims to have staff back three days a week. 

Despite the building’s cutting-edge design, featuring a roof made entirely of solar panels and innovative interiors, the 600,000-square-foot structure’s Wi-Fi signals reportedly struggle, affecting employees’ ability to work seamlessly. 

Workers claim that the 600,000-square-foot building’s ‘wave-like rooftop swallows broadband like the Bermuda Triangle.’

The issue has prompted various makeshift solutions, from using more powerful Wi-Fi receivers to encouraging employees to work in specific areas with better connectivity. 

The problem raises eyebrows, given Google’s prominence in the tech industry, with employees expressing surprise that the leading internet company faces such challenges in its flagship building.