IndiGo Altercation: Passenger reveals first hand experience of Unprofessional Conduct amidst Flight Delay

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A recent incident on an IndiGo flight, 6E 2175, bound for Goa from Delhi, gained attention after a passenger assaulted the co-pilot following prolonged delays. While the assault itself has drawn condemnation, a co-passenger has come forward, shedding light on what he describes as mismanagement and unprofessional conduct by the airline’s staff leading up to the unfortunate event. This account questions the airline’s handling of delays, misinformation, and passenger needs, sparking concerns about the overall management of the situation.

Sanal Vij, sharing a firsthand account, expressed dissatisfaction with the airline’s handling of the situation, noting multiple delays, misinformation about the cause, crew engagement in lengthy conversations, and neglect of passengers’ requests.

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A co-passenger of the IndiGo flight 6E 2175, where a flyer assaulted the co-pilot due to a significant delay, has criticized the airline’s management and highlighted the alleged “unprofessional” conduct of its staff. Sanal Vij, sharing a firsthand account, expressed dissatisfaction with the airline’s handling of the situation, noting multiple delays, misinformation about the cause, crew engagement in lengthy conversations, and neglect of passengers’ requests. The altercation occurred after hours of waiting, and Vij raised concerns about the airline’s response, emphasizing the nearly 10-hour delay without food for passengers. 

 The altercation occurred after hours of waiting, and Vij raised concerns about the airline’s response, emphasizing the nearly 10-hour delay without food for passengers. IndiGo has referred the matter to an internal committee for action, including the assailant on the ‘no-fly list’.