Infosys embraces hybrid work model: Targets 33% remote work by 2030

Infosys embraces hybrid work model: Targets 33% remote work by 2030

Infosys embraces hybrid work model: Targets 33% remote work by 2030

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Infosys focuses on employee well-being and environmental goals with Hybrid work model

June 26, 2024

Infosys, India’s second-largest IT company, is adopting a flexible and employee-centric approach to work in the post-pandemic era. Moving away from strict in-office mandates, Infosys is expanding remote work options and enhancing employee well-being. This shift is highlighted in the company’s ESG (environmental, social, and governance) report, which underscores a significant increase in remote working arrangements.

In fiscal year 2024, approximately 84% of Infosys employees worked remotely, up from 75% in the previous year. This indicates a strong preference for flexible work conditions, although it is a decrease from the peak of 97% remote work during the pandemic in fiscal 2022, according to a news report.

To meet the rising demand for remote work and support employees wishing to stay in their hometowns, Infosys has been expanding its presence in tier-2 cities. New offices have been opened in Visakhapatnam, Andhra Pradesh, and Coimbatore, Tamil Nadu, in fiscal 2024. This initiative aims to boost local ecosystems and reduce the environmental impact of urban development, thereby alleviating urban pollution and water stress.

In addition to tier-2 city expansions, Infosys is establishing smaller offices within tier-1 cities to reduce commuting stress for employees. An example is the Infosys NorthGate office in Bengaluru, which facilitates easier commutes and creates opportunities for local talent, fostering a balanced urban workforce distribution. A report stated, “The Infosys NorthGate office in Bengaluru is one such example. Along with reducing travel stress for employees, these have also created opportunities for local talent.”

Infosys is undergoing a large-scale workplace transformation to support hybrid work modes that encourage collaboration and flexibility. The company’s ESG report outlines a transformed workplace designed to enhance productivity, health, and wellness, providing a refreshing experience for employees while ensuring efficient resource use. This new workplace model aligns with the evolving needs of the workforce and the new normal.

Infosys aims to deliver 33% of its work through flexible and remote options by 2030. To achieve this, the company has introduced a transfer policy with an incentive package for employees willing to relocate to its Hubballi development center. This policy is part of a broader strategy to strengthen operations in tier-2 cities, particularly in the Mumbai-Karnataka region.

Central to Infosys’ strategy is its hybrid work model, which prioritizes employee comfort and flexibility. This model caters to different employee contexts, whether they live in the same city as their office or elsewhere. The company’s FY24 annual report emphasizes, “The hybrid work model is about our people and their comfort. It offers the flexibility of working from home and working from the office in a hybrid work model.”

To support this strategy, Infosys has established offices in Visakhapatnam, Noida, Hubballi, Indore, Navi Mumbai, Nagpur, and Coimbatore over the past few years. These offices are part of the company’s efforts to create a distributed yet connected workforce, enhancing operational efficiency and employee satisfaction.