IRCTC gets to decide your travel food!

Ministry of Railways gives IRCTC flexibility to customize the menu of food items served in trains

• Improved Menu to take care of regional aspirations ( BOX ITEM)

• For prepaid trains, in which catering charges are included in the passenger fare, the menu shall be decided by IRCTC within the tariff already notified.

• For other Mail/Express trains, menu of budget segment items like standard meals shall be decided by IRCTC within the fixed tariff already notified.

• Menu and Tariff of Janta Meals shall remain unchanged.

• Menu and tariff of such a-la-carte meals will be decided by IRCTC

To improve catering services on trains, Ministry of Railways has decided to give IRCTC flexibility to customize the menu so as to include the items of regional cuisines/preferences, seasonal delicacies, requirement during festivals, food items as per the preferences of different group of passengers such as diabetic food, baby food, health food options including millet based local products, etc. Accordingly, the Competent Authority has accorded approval of the following:

For prepaid trains in which catering charges are included in the passenger fare, the menu shall be decided by IRCTC within the tariff already notified. In addition, sale of a-la-carte meals and branded food items on MRP will also be permitted in these prepaid trains. Menu and tariff of such a-la-carte meals will be decided by IRCTC. For other Mail/Express trains, menu of budget segment items like standard meals shall be decided by IRCTC within the fixed tariff already notified. Menu and Tariff of Janta Meals shall remain unchanged. Sale of a-la-carte meals and branded food items on MRP will be permitted on Mail/Express trains. Menu and tariff of such a-la-carte meals will be decided by IRCTC.

While deciding the menu, IRCTC shall ensure that standard, quantity and quality of the food is maintained and inferior items are not used, so that passenger grievances are avoided.  The menu should be commensurate with the tariff and it should be notified to the passenger beforehand and also to the Railways before introduction.  

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