Maharashtra: Cooperative Housing Societies Can Now Respond To Complaints Online From November

From November, managing committee members of cooperative housing societies will no longer need to visit the deputy registrar’s office to address complaints filed by members. Instead, they can respond online via the Sahakar Samvad portal, which also allows them to view orders passed by the deputy registrar after hearings.

Officials from the state cooperation department have announced that the portal will be upgraded in October to enable two-way communication by November. Currently, only the parties involved in a case can view the final order, but soon, these orders will be made publicly accessible.

https://sahakarsamvadhousingfed.in/Home/Index

Since Sahakar Samvad’s launch in October last year, 4,629 complaints have been filed, with 3,680 successfully resolved. Housing societies can file grievances under 23 categories, streamlining the complaint resolution process.

State cooperation department official Deepak Taware emphasized that the enhanced system will ensure timely hearings and faster resolution of cases, improving the efficiency of the redressal process .

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