After March 15, it will no longer be possible to recharge your Paytm FASTag. Learn how to purchase a new one instead

Paytm Payments Bank, which is linked with Paytm, has been told by the Reserve Bank of India (RBI) to stop its operations. The RBI ordered Paytm Payments Bank to stop taking any new deposits into its accounts or its popular digital wallet starting from February 29th. This deadline has been extended to March 15th.

After March 15th, no more deposits, credit transactions, or top-ups will be allowed in any customer accounts, prepaid instruments, wallets, FASTags, National Common Mobility Cards, etc., as per the RBI’s instructions.

Existing Paytm FASTags can still be used to pay tolls with the balance already in the account, but no additional top-ups will be possible after March 15th.

If you want to deactivate your Paytm FASTag, you have two options:

1. Call 1800-120-4210 and provide your registered mobile number along with the Vehicle Registration Number (VRN) or the Tag ID. A Paytm customer support agent will assist in closing your FASTag.
2. Alternatively, you can open the Paytm app, go to your profile, select “Help & Support,” then navigate to “Banking Services & Payments” > “FASTag.” Click on “Chat with us” and ask the executive to deactivate your account.

To buy a new FASTag online:

1. Download the “My FASTag” app from the Google Play Store or Apple App Store. Click on “Buy FASTag” to access the e-commerce link.
2. Purchase the FASTag, and it will be delivered to your address.

For Android – link

For iOS – link

Travel hassle-free with FASTag! Buy your FASTag today from authorised banks.@NHAI_Official@MORTHIndia pic.twitter.com/LI7xpMwfr4

— FASTagOfficial (@fastagofficial) February 16, 2024

To activate your new FASTag online:

1. Open the “My FASTag” app and select “Activate FASTag.”
2. Choose either Amazon or Flipkart.
3. Enter the FASTag ID or scan the QR code.
4. Input your vehicle details, and your new FASTag will be activated.

Remember, you can also buy a FASTag from other banks. However, having multiple FASTags for one vehicle is not allowed, and only the latest FASTag linked to the vehicle will remain active.