Passengers aboard an IndiGo flight from Chandigarh to Jaipur recently faced a distressing ordeal as the aircraft took off without functioning air-conditioning. Punjab Congress Committee president Amarinder Singh Raja Warring shared the account of this harrowing experience on Saturday, shedding light on the discomfort endured by passengers during the flight.
The flight, identified as IndiGo 6E7261, left passengers sweltering inside the aircraft for a grueling 90 minutes. According to Warring, the troubles began when passengers were made to wait in a queue under scorching heat for approximately 10 to 15 minutes before the flight’s departure. To their dismay, the flight took off without activating the air-conditioning system.
Throughout the duration of the flight, passengers had to endure rising temperatures without the relief of air-conditioning. Despite the uncomfortable conditions, the airline’s crew allegedly failed to address the issue or provide any explanations. Instead, in an unusual move, the air hostesses distributed tissue papers to the passengers in an attempt to mitigate the discomfort caused by excessive sweating.
A video shared by the Congress leader shows passengers attempting to cool themselves by fanning with tissues and papers, offering a visual representation of the challenging circumstances they faced.
Expressing his discontent over the situation, Warring took to social media to share his experience. He expressed his disappointment that no action was taken to address the lack of air-conditioning, and even the crew seemed to ignore the passengers’ discomfort. In his tweet, he tagged the Directorate General of Civil Aviation (DGCA) and the Airports Authority of India (AAI), urging them to take stringent action against the airline for its failure to provide basic comfort and safety to passengers.
This incident adds to a series of recent technical glitches experienced by IndiGo flights. In a separate incident on the same day, an IndiGo flight destined for Delhi had to make an emergency landing in Patna due to an engine malfunction. The emergency landing occurred mere minutes after takeoff, resulting in a safe landing at the Jay Prakash Narayan Airport in Patna.
Additionally, another IndiGo flight, bound for Ranchi, had to return to Delhi within an hour after takeoff due to a technical snag. Passengers on this flight reported that the pilot announced the issue mid-air and decided to return to Delhi’s IGI airport.
These incidents highlight the importance of ensuring the safety and comfort of passengers during air travel. The concerns raised by the Congress leader shed light on the need for airlines to uphold strict maintenance standards and respond effectively to technical issues to prevent disruptions and discomfort for travelers.