Maharashtra Tourism Launches AI Chatbot for Easy Travel Planning

Maharashtra’s Tourism Minister, Girish Mahajan, has introduced a ”New AI-powered WhatsApp chatbot (+91 94038 78864) to assist travellers in exploring the state’s cultural heritage, natural beauty, and diverse attractions through their mobile phones.”

 The goal is to attract visitors from both domestic and international locations and encourage business and trade partnerships within the state.

The chatbot focuses on popular destinations like ”Lonavala and Mahabaleshwar hill stations, Ajanta and Ellora caves, and serene beaches in Alibaug and Tarkarli.” Travelers can ask questions about these places, get information in English, and learn about accommodations nearby, making trip planning easier.

During the launch, Minister Mahajan mentioned ”the state’s seamless connectivity, diverse landscapes, and a range of accommodations from luxury resorts to cosy homestays.” He emphasized how embracing digital tools enriches visitor experiences and streamlines services.

Jayshree Bhoj, Secretary of the Department of Tourism, ”expressed pride in Maharashtra’s tourism treasures, including historical marvels and pristine beaches.” She mentioned the state’s aspirations for UNESCO recognition for 11 forts by 2024-2025 and reaffirmed the commitment to fostering tourism beyond travel

Bhoj emphasized the Tourism Department’s dedication to crafting policies, amplifying promotions, and nurturing diverse experiences in collaboration with stakeholders like MTDC and private players. She invited valuable insights to shape their forthcoming comprehensive tourism policy, envisioning a sustainable tourism ecosystem fueled by collaborative efforts and robust policies.