In the past 24 hours, a number of flights from the Pune airport experienced delays, especially during the night schedule from the airfield. The most common explanation provided by airlines to irate passengers was “air traffic congestion.”
A passenger has lodged a complaint regarding Tuesday’s flight delay from Pune to Lucknow, claiming that he has guaranteed the flight will not depart at the scheduled time and will be rescheduled.
Later, the airline sent him an SMS alert informing him that the flight was delayed because of air traffic congestion. There is a change in the departure time. In actuality, though, the flight took off at a different time. The traveler goes on to say that the flight is simply annoying.
Another traveller who experienced a similar situation reported that the flight was delayed by two hours and that there was no compensation for passengers at the Pune airport. The airline ought to have made some sort of arrangement, such as providing tea or snacks or access to a lounge.
The winter flight schedule published by the Airports Authority of India (AAI) has affected the operations of several airlines operating out of the Pune airport. Due to frequent flight delays and the airline companies’ inadequate preparation for waiting and food, passengers have suffered greatly.
According to a senior AAI official, there are a number of reasons why flights from the Pune airport are regularly delayed, and the airline company must make plans for the passengers.