Govt issues show cause notice to IndiGo & Mumbai Airport after passengers were seen eating on tarmac  

The Bureau of Civil Aviation Security (BCAS) of the Civil Aviation Ministry has issued a show cause notice to IndiGo and the Mumbai Airport in response to the incident in which passengers were seen eating and sitting on the airport tarmac. The notice is intended to elicit responses regarding the matter.

According to the ministry, failure to provide a satisfactory response could result in legal action and/or financial penalties. According to the Bureau of Civil Aviation Security (BCAS), failure to provide responses within the specified timeframe will result in financial penalties.

According to the ministry of civil aviation, flight operations were carried out without regard for established standards or the comfort of the passengers. Mumbai Airport and IndiGo did not take proactive steps to anticipate the situation.

The Bureau of Civil Aviation Security (BCAS) of the Ministry of Civil Aviation has issued a show-cause notice to IndiGo regarding flight 6E 2195, which was originally scheduled to depart from Goa for Delhi but was diverted to Mumbai on January 14, 2024. To address the matter, IndiGo has already started an internal investigation. The company will react to the notice in accordance with protocols.

Regarding the Standard Operating Procedures (SOPs) to mitigate passenger inconvenience, Civil Aviation Minister Jyotiraditya Scindia said through X “In view of the fog-induced disruptions, Standard Operating Procedures (SOPs) on mitigating passenger inconvenience were issued yesterday to all the airlines:

1.      In addition to these SOPs, we have sought incidence reporting thrice daily for all the 6 metro airports.

2.      Implementation of the DGCA directives, SOPs and CARs will be monitored and reported regularly.

3.      ‘War Rooms’ will be set up by airports and airline operators at the 6 Metro Airports to address any issues with regard to passenger inconvenience with immediacy.

4.      Sufficient CISF manpower availability will be ensured round-the-clock.

5.      RWY 29L at Delhi Airport has been made CAT III operational today.

6.      Operationalization of RWY 10/28 as CAT III at Delhi Airport after re-carpeting will also be undertaken.”

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