Pune RTO urges people to lodge complaint against private vehicles for overcharging 

PUNE: The Regional Transport Officer in Pune has urged people to file a complaint if the fare exceeds 50 percent of the fare rate if private contractual licensed vehicle charge more than Rs 50 for the entire bus.

As per the information provided, to file a complaint, people can contact [email protected] via email. The Maharashtra State Road Transport Corporation (MSRTC) has established fare rates for various bus cadres in phase transport. 

As per these rates, a vehicle with a private contract license will be utilized for the entire bus per kilometer for the corresponding cadre. 

On April 27, 2018, the government issued an order setting the maximum fare rate, which must not exceed 50 percent of the fare rate. However, there have been complaints about private passenger buses charging arbitrary fares from passengers, particularly during festive and peak seasons.

In light of this, strict action will be taken against private travel and buses that charge more than the government-fixed fare rate per passenger. 

Private bus owners and drivers are required to adhere to the ticket prices stipulated by the rules. 

With the commencement of the Ganeshotsav and festive season, 

Citizens are advised to contact the Regional Transport Office at 020-26058080 or 26058090 during office hours or lodge a complaint via the email address [email protected].

Madhupriya Dhanwate