Woman receives random bank statements after ordering printouts from Blinkit

In a bizarre incident, X user Sushanti Kerani reported that Blinkit, the 10-minute grocery delivery service, delivered random bank statements instead of the printouts she ordered. 

Ordered printouts from @letsblinkit and I received some random person’s bank statements 😳😶

— Sushi ❄️ (@Sushanti_Kerani) June 9, 2024

Kerani tagged Blinkit and wrote, “Ordered printouts from @letsblinkit and I received some random person’s bank statements.” This unexpected delivery highlighted a significant privacy breach and service error.

Blinkit introduced printing services in select areas of Delhi-NCR in August 2022. However, the incident with Kerani raises concerns about the reliability and security of these services. Adding to the frustration, Kerani mentioned that customer support declined to refund or replace the order. 

She elaborated on her experience, saying, “I have missing pages from my order. Customer support won’t refund or replace my order. I can’t place a new order. I have to return somebody else’s document that they sent to me by mistake. I’m too tired for this it’s my bedtime soon.”

Responding to the post, Blinkit wrote, “Hi there, we are truly sorry about your experience. Please help us with your registered mobile number/order ID via DM- https://i.ki.show/CB8704C5 and we’ll look into it. We want to ensure you have a positive experience with us.”

The user’s post went viral, prompting others to come forward with similar claims about Blinkit’s printing service. 

A user commented, “A similar thing happened with me. A few months ago, I got someone’s pregnancy report. The next day, I bought a printer for myself.” 

Another user commented, “Looks like pages got mixed accidentally by staff at store. Rip privacy tho.

This incident has sparked a conversation on social media about the quality and security of services provided by quick delivery platforms like Blinkit, especially when dealing with sensitive information.