Banking Alert: PNB Sets April 15 Deadline — Thousands of Accounts Could Be Frozen or Shut Down After This Date

Punjab National Bank has issued a warning to customers with inactive, zero-balance accounts, asking them to complete KYC before the deadline to avoid closure.

Punjab National Bank (PNB) has issued an important alert for its customers, stating that inactive accounts with zero balance may be closed if KYC is not updated by April 15, 2026.

The bank has clarified that accounts with no transactions for the past three years and zero balance fall under this category. If customers fail to complete their KYC process within the given timeline, such accounts may be closed from April 16, 2026, without prior notice.

Who Will Be Affected

The action will apply to:

– Accounts with no transactions for three years
– Zero-balance savings or current accounts
– Customers who have not updated KYC details

According to banking norms, accounts with no activity for over two years are treated as inactive, making KYC updates essential for continued use.

Why The Bank Is Taking This Step

PNB said the move is aimed at ensuring regulatory compliance and better management of dormant accounts. It also helps in reducing misuse and maintaining updated customer records.

How To Reactivate Your Account

Customers can reactivate their accounts by completing KYC and initiating basic activity such as:

– Depositing or withdrawing money
– Checking balance or updating account details
– Requesting a cheque book or debit card

Once KYC is verified, the account will be reactivated and normal transactions can resume.

Ways To Update KYC

PNB has provided multiple options for customers to complete their KYC process:

At Bank Branch
Visit any PNB branch with valid documents for instant verification.

Online Methods
KYC can be updated through the PNB One app, internet banking or WhatsApp banking by uploading documents securely.

Through Post Or Email
Customers unable to visit a branch can send documents to their home branch via registered email or post.

Steps To Update KYC Online

– Download and open the PNB One app
– Log in with your credentials
– Go to the KYC update section
– Check status and select “Update KYC”
– Complete Aadhaar-based OTP verification

Avoid Last-Minute Issues

Customers are advised to complete the KYC process well before the deadline to avoid inconvenience or sudden account closure.

This move is expected to impact a large number of dormant accounts, making it important for customers to review their account status and take timely action.