Maharashtra govt sanctions Rs 837 crore for cyber security, 24X7 operating call centres

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By: Pune Pulse

September 7, 2023 

Pune: The state cabinet meeting has decided to initiate a cyber security project valued at Rs 837 crore. The objective of this project is to promptly address cybercrimes.

Chief Minister Eknath Shinde presided over the meeting. Under this project, citizens will have the ability to file complaints via a call center that operates 24X7. Advanced cyber technology will be employed to investigate these complaints, enabling the exposure of crimes and an increase in conviction rates.

Cybercrime has become the largest organized crime globally, necessitating the use of cutting-edge technology to combat this issue. The state is witnessing an increase in cyber fraud cases as the use of state-of-the-art technology by citizens continues to rise. Additionally, the number of individuals with criminal tendencies resorting to virtual crimes using cyber technology is on the rise.

Addressing the complexity of cyber crimes requires significant improvements in the tools, resources, and technologies currently available. Recognizing this need, the state home department has devised a project equipped with advanced technology, skilled personnel, and adequate resources to establish the state as a ‘cyber safe’ region.

Key features of the project include the integration of various state-of-the-art tools and technologies, such as a command and control center, technology-assisted investigation, center of excellence, CERT Maharashtra, cloud-based data center, and security operations center. Furthermore, the project aims to establish a citizen-centric platform that encompasses people, processes, and technology.

It will also ensure connectivity between all cyber police stations across the state, located in the police commissioner and superintendent of police offices. Complaints related to cyber crimes can be lodged through 24/7 call centers, as well as via a mobile app or portal.

Such complaints will be promptly addressed and thoroughly investigated. The officers and staff involved will receive regular training to enhance their ability to identify culprits and secure harsher punishments for these crimes.

To raise public awareness about cyber crimes, a special campaign will be launched. The project’s implementation will be periodically reviewed by a high-level empowered committee within the home department. The Special Inspector General of Police (Cyber) will oversee the execution of the project.

Madhupriya Dhanwate